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CCHI

Council of Cooperative Health Insurance

Service Level Agreement

Raqmeyat’s strong level of experience in providing managed services means that there is simply no learning curve, any trial, and error, but rather immediate benefits.

Company Information

  • CCHI is the Saudi government body responsible for accrediting health service providers and setting the necessary medical service standards.

    Company size: 51-200 employees

Needs

CCHI needs an experienced IT solutions expert to be its consultant in case of any plan for infrastructure expanding and to be its IT support provider in case of any software problem.  

Solutions

As per CCHI needs, Raqmeyat is committed to contributing to the council’s business continuity and growth through the following services:

  1. Reactive Support Service
  2. Consultation
  3. Health check

We provided the requested services over a bulk of products such as

Core Infrastructure

  1. Windows Servers OS
  2. Microsoft Hyper – V
  3. Microsoft Windows File Share Services
  4. Microsoft Domain Name Services
  5. Microsoft DHCP
  6. Microsoft Azure IaaS

 

Business Applications

  1. Microsoft Web Services (IIS)
  2. Office 365
  3. Microsoft SharePoint on-premises
  4. Microsoft SharePoint Online 
  5. Microsoft SQL

Messaging & Communication

  1. Microsoft System Center Configuration Manager (SCCM)
  2. Microsoft Advanced Threat Analytics (ATA)
  3. Microsoft Operation Management and Security (OMS)

 

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