Tatweer

Tatweer Education Holding

SBC Integration with Microsoft Teams

Company Information

  • Tatweer for Educational Technologies is the technological arm of the Ministry of Education. It serves as a link between the Ministry of Education and the private sector, to support private sector participation in investment.
  • Company size: 500 – 1000 employees

Needs

Tatweer needed to use Microsoft Teams for call center as to make local and international calls easily with higher quality. 

Solutions

  1. Setting up Direct Routing (SIP trunking) via Session Border Controller (SBC) from Ribbon
  2.  Providing Yealink MP54 for Microsoft Teams with 100 licenses
  3. One-year Maintenance 

Results

  1. Avoiding high phone call bills
  2. Unlimited Calls
  3. Recording calls
  4. high-quality calling
  5. International Calls

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