Support Process:
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3-year Service Level Agreement
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24/7 Support
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ITIL/ITSM based best practices and processes
Team Support:
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Certified & Trained team
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Technology experts
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Cross training
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Onsite & Offsite
NAZAHA needs a reliable and experienced IT solutions partner that it can depend on in case of any software incident before causing any damage.
During The Three Years, We Are Committed To Providing A 3-Year Service Level Agreement Including:
a) Managed Servers Support
b) Managed Exchange
c) Managed Storage
d) Managed backup
e) Managed SQL
f) Azure Infrastructure Management
g) IT Service Management (ITSM)
h) Resource Augmentation